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Critterflow
The underwater photographer's platform
Privacy and Data Policy

Your data stays yours.

Critterflow is designed to minimize personal data. This policy explains what we collect, how we use it, and your choices.

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Summary
  • We do not capture or share personal data.

  • Your images remain yours. You retain ownership and copyrights.

  • You can export your images and identification results at any time.

  • When you delete your account, we delete your images and associated metadata.


What we collect
  • Email address for account access and service communications.

  • Uploaded images and any metadata you provide (tags, notes, dive location, and similar fields).

  • Identification results generated for your uploads.


What we do not collect
  • We do not collect names, phone numbers, mailing addresses, or government identifiers.

  • We do not sell or share your personal data for advertising.


How we use data
  • To provide image identification, portfolio tools, and exports.

  • To improve product reliability, performance, and support.

  • To contact you about account or service updates.


Ownership and rights
  • You retain full ownership and copyrights for all images you upload.

  • We do not claim ownership of your content.

  • You control what is private and what is shared publicly.


Export and portability
  • You can export your images and identification results at any time from your account.


Deletion
  • When you delete your account, we delete your images and associated metadata from our active systems.

  • Backups are purged on their normal retention schedule.


Security
  • We use encryption in transit and at rest.

  • Access to stored data is limited to systems required to operate the service.


Third-party processing
  • We use trusted infrastructure and model providers to deliver the service.

  • These providers process data only to provide the service and are not permitted to use it for their own marketing.


Policy updates
  • If we make material changes, we will update this page and notify users through the app or email.


Contact
  • Questions? Email us at privacy@critterflow.com.